Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Mailing or billing address
• Appointment or scheduling information
• Information submitted through our website forms
• Communications you have with our team
• Other information necessary to provide our services

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and website usage information.

How We Use Your Information

We may use the information we collect to:

• Provide and manage our services
• Schedule and manage appointments
• Respond to inquiries and requests
• Communicate with you regarding our services
• Send appointment reminders and service-related notifications
• Provide customer support
• Improve our website and services
• Comply with applicable legal and regulatory requirements

SMS/Text Messaging

If you provide your mobile phone number and opt in to receive text messages from NeuroDiagnostics, you may receive SMS messages related to appointments, scheduling, reminders, customer support, and other service-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.

For assistance, reply HELP or contact us at admin@ndxlabs.com or 602-424-4450

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data and text messaging originator opt-in data will not be shared with third parties.

How We Share Your Information

• We may share personal information with trusted service providers who assist us in operating our business, providing services, maintaining our systems, or communicating with you.
• We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, safety, property, customers, or others.
• We do not sell personal information.
• We do not share mobile phone numbers or SMS opt-in information with third parties for their own marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance the user experience.

You may adjust your browser settings to control or disable cookies. Some website features may not function properly if cookies are disabled.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.

To submit a privacy-related request, please contact us using the information below.

Children’s Privacy

Our services are not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

NeuroDiagnostics
Website: ndxlabs.com
Email: admin@ndxlabs.com
Phone: 602-424-4450
Address: 2525 W. Greenway Road Suite 234 Phoenix, AZ 85023